Business Opportunities Are Made Better with Outsourcing

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Copyright © 2009 Heather Villa, CMA, MBA, MSM


Mary saw it coming. The economy had dramatically impacted the company she worked for and there were several of pink slips handed out on Friday afternoon - her job had been axed, along with several of her coworkers.

What now? She and her husband had talked about the possibility of a lay-off when the economy first slumped, and Mary had said at the time that she had dreamed of owning her own business. In her spare time she painted watercolor and friends and family had encouraged her to pursue it as a career but she had never had the nerve or opportunity. Until now.

She spent the weekend enjoying time with her family and talking about the future. That Monday, she officially went into business for herself... although what it meant was still a puzzle. She wasn't great at sales. She couldn't design a website to save her life. Bookkeeping wasn't a strong suit. But she could paint!

So Mary painted. But she did something else: She called an outsourcing firm.

An outsourcing firm is one that provides a number of services that are necessary to run a business but are often not core to the business. In Mary's case, she hired an outsourcing firm that could create and maintain her website and blog, answer a telephone around the clock when orders came in, handle her finances, and even track down corporate leads and make sales.

Outsource firms make business possible. They allow business owners to focus on the core of the business - the thing that they entered business to do - by doing for the business owner all the other things that need to happen for the business to run: administration, marketing, sales, finance, you name it.

Outsource firms make business possible in another way. Aside from helping the business owner focus on the core of their business, outsourcing also makes sure that the phone can be answered 24/7, or that there is always someone available to answer questions asked through IM or chat on the website.

And, outsource firms make business profitable. One of the challenges of businesses (especially those operating in today's economy) is the problem of staff. Hiring staff can be costly. And what if sales decline? There is overhead to consider, too. But outsource staff can scale with the business, increasing as the need demands and decreasing if necessary. This keeps costs down (and more closely tied to sales than a salaried employee would). And yet another profitability factor - time spent on the right things. Business owners should be focused on their area of expertise and, if possible, on sales and marketing. Everything else takes away their attention from those more important tasks.

On her own, Mary's painting would have remained a dream and she would be out with her resume looking for another job in a very difficult hiring climate. But with outsourcing to help her, Mary's business prospects look bright.

To be successful in today's highly competitive global market, businesses need to outsource. If you are starting a business, or are running a business right now, there's a good chance that it will be a stronger business when you put more of your focus on the core and push the non-core activities to an outsource firm.




About the Author:
Heather Villa's professional philosophy is that her role in the success of others will ultimately bring about her own success. Whether she is working from an advanced accounting or challenging marketing angle, offering guidance in development, organization, supervision, or administration, Heather makes sure that her clients get accurate answers from a professional that they can depend on. As CEO of IAC Professionals (http://www.iacprofessionals.com), Heather instituted a company-wide philosophy of professional and personal integrity, and IAC soared. Would you like to find out how Heather Villa can help drive your business toward greater success? http://www.hireheathervilla.com